Permits & Licensing

Simplify permitting in your community, for citizens and for you.

Add convenience to your community’s permits and licensing.

From getting a new pet to organizing an event, the reasons for requesting a permit or license are often the very things that make living and doing business in your community so great. Unfortunately, the process for getting those permits and licenses can be cumbersome for everyone involved. With 3Di’s Municipal Permits & Licensing solution, you can help ensure the public’s well being without adding unnecessary work to their plate, or yours. This powerful software makes requesting a permit as easy as shopping online and gives you the tools you need to manage your permitting processes more efficiently than ever before.

Key Features

Intuitive Citizen Portal

Easy-to-use web and mobile portal for citizens to apply for permits and licenses, check their status, and make payments.

Case Management

Simplify the tracking and processing of various types of permits and licenses, as well as any related activities.

Workflow Management

Collect online applications with configurable intake forms and streamline review and approval tasks and notifications.

Online Payments

Set up and manage simple or complex permit fee schedules and make it easy for people to pay online.

Reporting & Analytics

Get a real-time view of permit and license volume, department activities, and trends to inform decisions.

Document Management

Eliminate paperwork with easy digital collection, storage, and organization of supporting documents and signatures.

Take control of your permit and licensing processes without delay.

Your community has its own permit and license requirements, policies, and department structures that make your permitting and licensing processes unique. 3Di’s flexible Municipal Permits & Licensing solution quickly adapts to streamline those existing processes with increased automation, better visibility, and far less paperwork. In just a few weeks, you can be managing any type of municipal permit or license through the software, without needing to make significant operational changes or investments in development resources.

Streamline fee collection.

Collecting payments is an essential component of permitting and licensing. 3Di Permits & Licensing software makes it easy for citizens to make payments and for you to collect them. Simply set up your fee schedule, from simple flat rates to complex variable rates to recurring fees, and easily collect payments through the online and mobile portal.

Increase public satisfaction.

In many cities today, applying for a permit or license requires people to find the right form(s) online, print them off, fill them out, write a check, and mail them in – or take time out of their day to visit an office and do it all in person. Not only does all this work inconvenience them, it often leads to errors, questions, and processing delays that add even more friction to the process. With 3Di’s intuitive online and mobile portal, online payments, and automated workflows, you can significantly reduce the effort and time required to request a permit or license – and your community will be glad you did.

Expand your impact with these related citizen engagement products:

Service Request Management

Meet the next generation of modern, effective customer engagement and service request management.

Code Enforcement

Simplify your team’s code enforcement efforts – in the office and in the field.

Get the power of the 3Di Engage platform.

Our citizen engagement products are built with 3Di Engage, a powerful software as a service (SaaS) platform designed for the way you work. This robust foundation means you can get up and running in a flash, avoid data and system silos, and easily add new solutions down the road. Plus, it runs on Amazon Web Services, which provides industry-leading reliability, security, compliance, and affordability.

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